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Jim Caliendo
Lynne Green

May 11, 2023 May 12, 2023

Join us at the 2023 Maximizing Mutuality Conference, the Pennsylvania Association of Community Banker’s annual conference for mutual banks. PWCampbell’s President & CEO, Jim Caliendo, will be leading an educational session on “Migrating From Transactions to Conversations; Setting Your Branches and People Up For Success.” During this session, Jim will review: How to design the look, feel, and functionality of a branch based on generational needs; Ways to streamline branch operations to cut costs and gain efficiencies; How to effectively move your employees from being transactional to having meaningful conversations and solving customer problems; and How best to transition to the universal model. This information-packed session is sure to provide a wealth of new ideas and executable strategies to help your institution remain relevant and competitive in today’s ever-changing banking environment.

Pennsylvania Association of Community Bankers

Omni Bedford Springs Resort

2138 BUSINESS 220
BEDFORD, Pennsylvania 15522

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