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May 11 – May 12
Join us at the 2023 Maximizing Mutuality Conference, the Pennsylvania Association of Community Banker’s annual conference for mutual banks. PWCampbell’s President & CEO, Jim Caliendo, will be leading an educational session on “Migrating From Transactions to Conversations; Setting Your Branches and People Up For Success.” During this session, Jim will review: How to design the look, feel, and functionality of a branch based on generational needs; Ways to streamline branch operations to cut costs and gain efficiencies; How to effectively move your employees from being transactional to having meaningful conversations and solving customer problems; and How best to transition to the universal model. This information-packed session is sure to provide a wealth of new ideas and executable strategies to help your institution remain relevant and competitive in today’s ever-changing banking environment.